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Are the backup jobs verified every time one is
run? If no, why not?
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What's your turnaround time on a restore request
if the media is still on-site? What if it's already off-site?
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Are backup job results logged?
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Are the backup logs spot-checked to make sure
they're accurate and complete? Who's responsible for
investigating any irregularities in the logs?
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How often are the backup logs examined?
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If the backup system fails due to a hardware
error, how quickly can the hardware be replaced?
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Who's supposed to be made aware of backup
successes and failures (management, end users)?
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How often are individual file and folder test
restores done?
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How often are individual mailbox test restores
done?
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How often are full volume, database and full
Information Store test restores done?
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On a scale of one to ten, how dusty is the
environment that your backup system resides in?