Computer repair prices are set before ever beginning a job as a consultant.  When you set computer repair prices, consider all aspects of the work to be finished.  Complete computer repair prices will include all of the customer’s expectations.

What Makes the Price Complete?

Every consumer has shopped for a computer in the past.  Is there anything more annoying than finding a computer at just the right value only to discover that the monitor is not included in the price?  This is incomplete pricing and it should be avoided at all costs.  It leaves the customer feeling angry, annoyed and cheated.

Adding Something Extra

Adding something special to your computer repair prices will leave a customer with a good feeling when business is concluded.  An example might be including a free check-up visit after a repair job.  The customer feels that he is receiving a freebie and is really getting a good deal.  Follow-up phone calls are also an added value. These easy extras improve your company image and feed word of mouth – all positives when operating a business. 

Detail All Aspects of the Job

Before beginning any work, provide a written estimate to the client.  This estimate should include computer repair prices and what is included in that fee.  Any changes to your estimate should be brought to the customer’s attention before any work is started.  This will help to build a trustworthy relationship. 

Assess Computer Repair Pricing Regularly

As your business grows, objectively review your computer repair pricing.  Do your fees cover travel costs or materials?  Are these items worth charging a separate fee or should it be included in the base price? Consider making changes if your computer repair pricing confuses customers.

Even if only a few customers express misunderstandings, the price issue should be addressed.  All clients should feel they have been treated fairly and honestly.  The bottom line: good feedback translates to good referrals and future business.

The Bottom Line about Computer Repair Prices
 
In this article, you’ve been introduced to computer repair prices. To learn more about computer repair prices, click here now to get access to a free one-hour audio training program on 5 Easy Ways to Grow Your Computer Consulting Business.