Computer software training, as we talked about last time, is definitely an area you should consider for revenue generation.  Any objections or hesitations you might have, should be alleviated by the comprehensive list of topics we suggest you offer for your computer software training. Here are the remaining five.

5 More End User Computer Software Training Topics*

  • Microsoft Office - Demonstrate the value of ScreenTips for hovering on top of toolbar buttons and getting a concise explanation of the button’s function.
  • Virus Prevention - Warn users about opening unsolicited file attachments. Discuss any company prohibitions on downloading or installing unauthorized software.
  • Internet Usage - Review company policy on acceptable Internet use. Explain any monitoring of Web browsing and e-mail that your client has in place. It adds more impact to the discussion of Internet usage policy if you can get your client’s CEO or HR director (or equivalent) there at your training session to explain the company’s monitoring policies and ramifications.
  • Data Backup - Point out where data files should be stored in pre-configured default folder paths for various software applications. Advise users on which drive letters and folders are included in nightly automated backup routines.
  • Shutdown - Make sure each user knows the right way to turn off a PC to prevent file corruption. Highlight the differences between “Shutdown” and “Shutdown and Restart”.
*NOTE:  depending on the desktop OS and applications in use, you may need to make some very minor tweaks to these topics.

Bottom Line on Computer Software Training
Computer software training does not have to complicated, nor does developing the curriculum have to be time consuming.  Follow the guidelines we have presented in this, and the previous article, and you will certainly cover-off the most requested topics for end-user computer software training.    

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